We offer a size exchange (subject to stock) or store credit on items returned within 7 business days of receiving your order. Change-of-mind and wrong-size returns get an exchange or store credit, not a refund.
Conditions
To qualify for a size exchange or store credit:
- The item must be brand new and unworn, with no signs of wear.
- The authentication tag must still be attached.
- The sneaker box or bag must be undamaged.
- Return shipping is paid by you, the customer.
How to request a return or exchange
Email info@imyourwardrobe.com within 7 business days of receiving your order. Include your order number and the reason for the return, and we'll reply with the next steps.
Faulty items
Faulty items are handled separately from the conditions above. Email us with your order number and details of the fault, and we'll repair, replace or refund the item once we receive it. Your rights under the Consumer Guarantees Act are not affected.